Privacy Policy

Last Updated: August 7, 2026

Olympus Health ("Olympus Health," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, purchase our products, communicate with us, or otherwise use our services.

By accessing or using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including your:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Account information

• Customer service communications

• Product preferences

• Information submitted through forms, questionnaires, surveys, or promotions

When you make a purchase, payment information may be collected and processed by our payment processors and ecommerce service providers. We generally do not directly store complete credit or debit card numbers.

We may also automatically collect certain information when you interact with our website, including your IP address, browser type, device information, pages viewed, referring website, approximate location, interactions with our website, and other usage information.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Manage subscriptions

• Process payments and refunds

• Provide customer support

• Communicate with you about your orders or account

• Send marketing emails or text messages when permitted by law and based on your choices

• Personalize your shopping experience

• Recommend products or services

• Improve our website, products, advertising, and customer experience

• Measure advertising and marketing performance

• Detect and prevent fraud, abuse, or security incidents

• Comply with applicable laws and regulatory requirements

• Enforce our agreements and policies

3. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, APIs, and similar technologies to operate our website, remember preferences, understand how visitors use our website, and measure the effectiveness of advertising.

These technologies may be provided by ecommerce, analytics, and advertising platforms, including Shopify and Meta.

Depending on your location, you may have the ability to reject or limit certain non-essential cookies through our website's privacy or cookie controls.

4. Advertising and Analytics

We may work with advertising and analytics providers to understand website activity, measure conversions, and deliver advertisements that may be more relevant to you.

These providers may collect information about your interactions with our website and, depending on your settings and applicable law, use that information to help measure or personalize advertising.

You may have rights to opt out of certain forms of targeted advertising or the sale or sharing of personal information as described below.

5. How We Disclose Information

We may disclose personal information to companies that help us operate our business, including:

• Ecommerce and website providers

• Payment processors

• Product manufacturers and fulfillment providers

• Shipping and logistics providers

• Subscription management providers

• Email and SMS providers

• Analytics providers

• Advertising platforms

• Fraud prevention and security providers

• Professional advisers and other business service providers

These providers may process information as necessary to provide services to us.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or harm, or in connection with a merger, financing, acquisition, sale, restructuring, or other business transaction.

6. Shopify

Our store may use Shopify to facilitate ecommerce transactions and related services. Shopify may process personal information in connection with your use of our store.

You can learn more about Shopify's privacy practices through Shopify's Privacy Policy.

7. Email and SMS Marketing

If you choose to receive promotional communications from us, we may send you information regarding products, promotions, offers, and company updates.

You can unsubscribe from marketing emails by using the unsubscribe link included in those communications.

If we offer SMS marketing, you may opt out by following the instructions provided in the applicable text messages. Consent to receive marketing communications is not a condition of purchasing our products.

8. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Obtain a copy of certain personal information

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Withdraw consent where processing is based on consent

Certain rights may be subject to exceptions under applicable law.

We may need to verify your identity before processing a privacy request.

9. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA").

Subject to applicable requirements and exceptions, these rights may include the right to know what personal information we collect, request deletion or correction, and opt out of the sale or sharing of personal information.

If our practices constitute "selling" or "sharing" personal information as those terms are defined under California law, eligible consumers may exercise applicable opt-out rights through the privacy controls provided on our website or by contacting us.

We will not unlawfully discriminate against you for exercising your privacy rights.

10. Children's Privacy

Our products and services are intended for adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we discover that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

Certain products or services may be restricted to individuals 18 years of age or older.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

13. Health and Wellness Information

Certain features may allow you to voluntarily provide information relating to your wellness goals or preferences.

Information collected through our general ecommerce website is not necessarily protected by the Health Insurance Portability and Accountability Act ("HIPAA").

If Olympus Health later offers healthcare or telehealth services involving protected health information, additional privacy notices, consents, and practices may apply to those services, including a Notice of Privacy Practices where legally required.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, services, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, contact us at:

Olympus Health
Email: [INSERT PRIVACY/SUPPORT EMAIL]
Website: olympushealth.care
Mailing Address: [INSERT BUSINESS MAILING ADDRESS]